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Job Opportunity


IT PMO Lead-1900198


The Technology Program Management Lead governs and strengthens the effectiveness of IT and business program functions, conducts unprecedented or complex analyses and reporting in support of program and operational controls and governance, oversees special projects/initiatives and/or strategic/operational planning activities. The incumbent consults with management and business partners on matters of significance regarding strategic approaches, and technology program performance improvement opportunities. S/he is often assigned as a project lead on business unit initiatives of strategic importance.
  • Develops consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements
  • Acts as lead designer and monitor for any ad-hoc reporting or project needs in the function or business unit
  • Collaborates with and supports senior leaders and their teams to ensure analytical and reporting needs are aligned, and supports business and operating results
  • Communicates with internal teams and leaders to stay abreast of organization and function operations and is familiar with company practices relevant to metrics, performance indicators, reporting protocols, etc.
  • Supports data-driven decision-making by team, functional or business unit leaders
  • Contributes to the achievement of function or business unit objectives
  • Defines and develops analytical approaches to unprecedented and complex issues
  • Determines where measurement gaps exist and devises new metrics or reports to fill those gaps
  • Leads projects including assigning work and monitoring quality and completion
  • Leads special projects/initiatives that are of strategic importance for the function or business unit
  • Navigates the entire firm in order to effectively complete tasks. Provides guidance to less experienced staff
  • Reviews operational data/metrics, analyzes and synthesizes the data, then compiles into reports or presentations


  • Bachelor's Degree; in Finance, Accounting, Business Administration or equivalent field, or equivalent work experience
  • 9-12 years of relevant work experience
  • Experience working with program oversight, analytics and providing process recommendations
  • Experience monitoring and evaluating compliance levels against standards
  • Relevant business planning, project and financial experience
  • Ability to consult, build, and maintain solid working relationships in and outside of immediate department
  • Ability to determine and report priorities/metrics to senior management
  • Ability to manage multiple small to medium sized projects simultaneously
  • Ability to research, analyze, document, and present organizational metrics that drive business decisions
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Advanced Microsoft Office (Word, Excel, Outlook, Project and PowerPoint) skills
  • Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of banking industry: products, services, operational policies, and procedures
  • Knowledge and understanding of risk management
  • Strong attention to detail and accuracy skills
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.


:Project Management

Primary Location

:Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park


:Technology (5900)



Job Posting

:Jan 11, 2019, 8:30:56 PM


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  • Information Technology, Dorchester, Massachusetts, United StatesRemove